Your Advantage #3 – Long term partnership and support
Take advantage of value-driven trusted advisers, by your side when you need them. Complex systems require support, and that’s why our pre-sales and post-installation teams are on-hand in local languages and time zones. Our top-rated technical services sit within our local and regional offices, close to R&D and development, ensuring you’ll have a response you can trust within 48 hours.
Growing expertise
You need knowledge, skills, and understanding to add value to your customer interactions. Take advantage of the Axis Communications Academy, an acknowledged industry resource helping you unlock your team’s full potential to accelerate performance, maximize opportunity, and stay on the cutting edge in an ever-changing world.
Quality is a must
Quality permeates throughout everything we do at Axis. We’ve placed it at the heart of our culture to enable you to take advantage of products and solutions that meet your needs, while being robust and resilient. We set high standards with our suppliers too, in fact, our commitment to quality underpins all processes across the entire supply chain – from component level to finished product. Looking for quality? Axis is your advantage.
Innovation guaranteed
Our long-term commitment to innovation comes from our desire to create a smarter and safer world. Axis pioneered the first IP camera in 1996, establishing the company as a leader in the physical security sector. We were founded on innovation all those years ago, and that commitment to innovation is your advantage.
Today, you can harness the power of market-leading technology and ensure you are at the bleeding-edge of security, safety and operational efficiency. From small to large installations to cloud, hybrid on-prem deployments, our innovative solutions will help you protect people and property, and improve operational efficiency.
5-year warranty as standard
Quality over the long-term matters. We use best of breed components and thoroughly test every product for at least 8,800 hours before launch. Our products are mounted and monitored at live sites for at least 44,000 hours after release and each camera receives more than 600 shocks on three different axes at a rapid acceleration of 147m/s2. Rigorous testing leads to lifetime performance.
Long-term firmware support
AXIS OS also offers long-term firmware support with regular security patches and bug fixes. Devices running on AXIS OS usually have a lifetime of around 10 years or more. You can take advantage of your system safely, for the long-term.
All of this means you can rest assured of a reliable and robust solution. And what’s more, our 5-year warranty service and long-term firmware support guarantees you get the most out of your investment. Quality technology. Quality service. This is your advantage.
